THE FOLLOWING GENERAL RENTAL TERMS APPLY TO THE RENTAL.
1.- DEFINITIONS AND GENERAL PRINCIPLES
2.- PREREQUISITES: WHAT DO YOU NEED IN ORDER TO RENT A PAD?
3.- THE PAD: CONDITION, USE, BREAKDOWN ASSISTANCE AND MAINTENANCE/MECHANICAL PROBLEMS
4.- RENTAL PERIOD
5.- RATES / TERMS OF PAYMENT
7.- DATA PROTECTION LAW
"You" are the customer who signed the rental agreement and who is entitled to use the ipad & accesories.
"Padinthecity" is the owner of the equipment.
"Pad" is the Ipad renting to you for the agreed duration of the rental agreement and will include all parts and accessories fitted to it at the commencement of the rental.
"No return or damage" is the no return or damage occurring to the Pad (including accessories, screen, ports, battery, sim card, charger, cover).
You must hold and produce a valid Identity card or valid passport where the rental takes place. This ID document must be written in English or Spanish language. About rental deposit, this credit card must be available credit limit as minimum an equal amount at the market value (at the country of rental) of the rented Pad at the time of the event rental deposit.
Please note that Padinthecity accepts major credit cards, it is advisable to verify in advance the acceptance of a given card. Credit cards are accepted to the limits authorised by the credit card company.
A description of the condition of the Pad will be given to you at the same time as the rental agreement.
Before leaving the rental location, you are required to check the condition of the Pad. Where an apparent defect is found which is not already listed in the document, you must immediately inform the Padinthecity employee in the place of receipt of equipment in order to proceed with a joint-examination of the Pad.
In such a case, amendments must be made to the document and duly countersigned by both parties.
If the amended document is not countersigned by both parties, the condition of the Pad will be as set out in the document given to you with the rental agreement and it will be considered that you received the Pad in proper working condition.
You will return the Pad in the same condition as it was provided at the start of the rental. You are responsible for any repair or refurbishment costs and these will be added to the cost of the rental.
The Pad must not be used by anyone other than you.
The Pad may be used only in the country where it was rented, it is forbidden to use in another country. If used outside the country of rental will be charged penalties for the use of Pad (roaming costs, etc).
Depending on the country of rental, some restrictions may apply with respect to:
- Using the Pad across borders.
You are advised to check at the time of reservation.
You must take care of the Pad, keep it in good and condition, refund Padinthecity for any extra costs it incurs.
The Pad will be provided to you with a full loaded software (list described in www.Padinthecity.com). You must return the Pad with the same software. Any other software or cost is not included in the rental agreement.
Padinthecity strongly recommends that you carefully read this information available at the web page www.Padinthecity.com.
In particular, you must not use the Pad under any of the following conditions or for any of the following purposes:
- Close to inflammable or dangerous goods, as well as toxic, corrosive, radioactive or other harmful substances,
- carrying anything which, because of its smell or condition, harms the Pad or causes Padinthecity to lose time or money before it can rent the Pad again,
- Connect any accessory (subject to prior authorisation by Padinthecity), unless supplied by Padinthecity,
- re-rental to or use by other persons,
- to conduct illegal activities or cause damage to equipment, personnel, loss of software or violate the SAFETY of any software or brand.
- intentionally committing any offence.
You will be liable for any offence committed during the rental period which relates in any way to your use of the Pad, as if you were the owner of the Pad. Upon the request of the Police or any official body Padinthecity may have to transfer your personal data. Such transfer will be done in accordance with the data protection Laws of the country of rental.
When the rental starts, the Pad will be fit for normal use. If it is not, or if it unfit for normal use during the rental because of any problem or accident, you must inform a Padinthecity by telephone the contact number on the rental agreement.
Padinthecity will have the choice between replacing the Pad or cancel the rental. Padinthecity bill will not pay any maintenance or purchase of accessories associated with the equipment during the rental period. The only authorized to make this kind of work is padinthecity.
The fees and expenses of any repair undertaken by you will not be reimbursed to you.
You must inform Padinthecity, of all accidents, damage, problem or malfunction of the Pad, even those which may already have been repaired, when you return the Pad. You will remain liable for any damages to Padinthecity.
In any case, neither Padinthecity nor its directors, officers or employees will be liable to you for any loss or damage (including but not limited to loss of profit or earnings...) nor, to the extent permitted by the Law, for indirect consequential damages whether your action is based on contract or in tort.
For the length of the rental, as agreed with Padinthecity, you have the benefit of a phone Assistance Service. If required, this service can be contacted by calling the telephone number on the rental agreement.
You undertake to return the Pad to Padinthecity at the agreed place, on the date and at the time indicated on the rental agreement.
The maximum duration of a rental is 7 days continous (to increase this you must have explicit approval from Padintecity). The rental duration is calculated on the basis of indivisible periods of 24 hours, starting from the time the Pad is made available. However, a 30 minute grace period is applied at the end of the rental before the start of a new 24-Hour period.
In case of you return the Pad to any other Padinthecity rental location than the agreed location you need have explicit approval from Padintecity, repatriation costs will be charged to you.
Should you wish to keep the Pad for a period longer than that originally set out in the rental agreement, you are must first contact by phone the nearest Padinthecity location in order to extend the duration of the rental agreement (may require you to come in person to a Padinthecity location or confirm this in the web site www.padinthecity.com).
Where you ask Padinthecity and Padinthecity agrees in writing to deliver the Pad or to collect the Pad, you may have to pay additional charges and follow additional instructions. You must check at the time of reservation.
When you return the Pad, or if Padinthecity has agreed you will do so, when you leave the Pad for collection by Padinthecity, you must complete the details of the date and time of return, the and any other information shown on the rental document. You must also do anything else, which Padinthecity requests as a condition of agreeing to collect the Pad.
You must return the Pad immediately if Padinthecity asks you to do so. In the event that the Pad is not delivered to Padinthecity upon request you hereby authorise Padinthecity to enter your premises and to do any and all other things necessary to repossess the Pad. You will be liable for any costs associated with such repossession. Padinthecity may repossess any Pad without notice or liability where Padinthecity deems that such repossession is necessary for its own protection.
The end of the rental is defined by the return of the Pad at the agreed Padinthecity location. This must be done to a uniformed Padinthecity employee or identified with an identity card company padinthecity, under no circumstances should you give the Pad to any person present at the Padinthecity location or hotel and who you assume or who purports to be a Padinthecity employee. If explicitly mentioned in writing in the rental agreement the Pad may be returned to the reception desk of a hotel.
If the Pad is returned without its accesories, you will be invoiced for the cost of the replacement these. Padinthecity strongly recommends that you carefully read this information available at the web page www.padinthecity.com
Under no circumstances will Padinthecity accept any liability for articles that may have been left with the Pad at the end of the rental.
Outside the normal opening hours, Pad returned to the reception desk of a hotel does not constitute the end of the rental. You remain liable for any damages until a Padinthecity employee takes possession of the Pad.
In the event of measures by third parties, including attachment, confiscation or impounding of the Pad, you must immediately inform Padinthecity in writing. Padinthecity will then be entitled to take all measures which it deems necessary to protect its rights. You will be liable for all damage, cost and/or expenses associated with the above measures and for any direct, indirect, consequential damages (such as loss...) to the Pad unless it is demonstrated that Padinthecity is directly responsible for such confiscation or impounding of the Pad.
Furthermore, the rental agreement may be automatically terminated as soon as Padinthecity is informed of such action by the legal authorities or by you.
Any use of the Pad which may be detrimental to Padinthecity will entitle Padinthecity to automatically terminate the rental agreement with immediate effect. You will then return the Pad immediately as soon as Padinthecity so requests.
In the event of theft of the Pad, the rental agreement will be terminated as soon as Padinthecity has received a copy of the theft declaration made by you to the police authorities. In this case You must pay the full amount of Pad.
In the event of an accident, the rental agreement will be terminated as soon as Padinthecity has received a copy of the accident report completed by you and, where applicable, the third party. If Padinthecity provides a new Pad, the rental agreement will be amended accordingly. In this case You must pay the full amount of Pad.
Furthermore Padinthecity will have no responsibility for loss, theft, robbery or damage of whatever nature relating to objects and/or utensils transported or which are with the Pad including, in particular, software and/or goods.
The total charges for each rental will be determined according to the price list applicable at the time of rental (according to the web page www.padinthecity.com). If you do not meet the preconditions for a contractual rate, then the standard rate is to be paid.
The payment is made by means of a credit card, an authorisation will be requested prior to the start of the rental.
The minimum amount of the authorisation will be determined by multiplying the rate by the rental period reserved by you and other relevant charges. This amount is debited at the moment of reserve in the web page (www.padinthecity.com). Any additional charges associated to differences with the initial reservation period or dates, especially change in number of days of rent, damaged Pad or Pad not returned will be charged at the end of the rental period or earlier if deemed Padinthecity necessary.
When the Pad is returned, the invoiced amount will be charged to the credit card provided, unless you present another credit card.
The charge on the credit card will always be made in euros, in case of cardholder´s bank has a different currency, this will be converted afterwards according to the cardholder's bank conditions.
In the event of non-payment by the due date shown on the invoice, you will be liable, for payment of interest on the due amount in accordance with the details on the invoice, if any.
Non-payment by due date of any invoice or any other non-payment will render all outstanding invoices due immediately and will authorise Padinthecity to require immediate return of any Pads still on rent and to terminate the agreements relating to such rentals.
The tariffs applicable to the rental, to the additional services are those which are in force on the date of issue of the rental agreement, and correspond to the characteristics you originally indicated at the time of reservation (Pad type rental, duration, return place...). Any modification in the characteristics will entail the use of an appropriate alternative tariff.
Rates exclude all applicable charges which are not expressly mentioned on the Padinthecity confirmation as included, and any optional additional services for which the customer may be liable. A valid major credit card must be presented to the Padinthecity employee at time of rental start.
Amendment to the reservation may affect the rental rates and may require a new Padinthecity Prepayment Confirmation to be issued. Changes requiring a Padinthecity Prepayment Confirmation to be reissued must be made at least 14 days prior to rental start date, unless the new Padinthecity Prepayment Confirmation can be sent to a fax number or an E-mail address, in which case changes may be made up to 72 hours prior to rental start date.
Reservations made through the padinthecity reservation web site, cancellation may also be made through the Padinthecity reservation web site and will take effect at the date and time the cancellation is successfully recorded in the Padinthecity reservation system. A cancellation confirmation shall be sent to the customer.
The customer may cancel the reservation without charge provided it is done within 14 working days after reservation (reservation day not included), as mentioned on the Padinthecity Prepayment Confirmation and in any case before the due rental start date and time.
After this period has elapsed, the prepaid rental amount shall be refunded less a cancellation fee in the currency of prepayment equal to one day of rental.
No refunds shall be given if the customer fails to collect the Pad on the rental start date and has failed to notify Padinthecity in advance of this date according to described in this section.
If the amendments to the reservation are not done according to this section, no refunds shall be given for rentals ended early or late collections, if the customer fails to collect the Pad on the rental start date or cancellations made after the due rental start date.
All rentals are subject to standard terms and conditions of the Padinthecity Rental Agreement in effect at the time and place of rental.
Padinthecity have not insurance to cover the Pad or against Bodily Injury and/or Property Damage that you might inflict on a third party as a result of an accident involving the Pad. You are responsible for 100% of the costs they may incur for these reasons.
Therefore, in the event of theft of the Pad or damages caused to it, you must fully indemnify Padinthecity (the indemnification will include the amounts corresponding to the repair costs, resale value of the Pad, loss of use, administration charges...).
The amount will not exceed the market value (at the country of rental) of the rented Pad at the time of the event.
You will not be exempt from liability towards Padinthecity in the case of breach of contract. Therefore, you will be responsible for any financial loss Padinthecity suffers as a result of such breach and for any relevant claims made by other people. You agree to pay any amounts Padinthecity spends in enforcing these terms.
THEREFORE IN ANY CASE, NEITHER PADINTHECITY NOR ITS OFFICERS, DIRECTORS, EMPLOYEES WILL BE LIABLE TO THE CONTRACTING PARTY FOR ANY AMOUNTS NOR FOR ANY ACTIONS, LAW SUITS OR CLAIMS RELATED TO ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE DAMAGES (SUCH AS LOSS OF BUSINESS, LOSS OF PROFIT) ARISING OUT OF OR IN CONNECTION WITH THE RENTAL OR THE USE OF ANY PAD WHERE THE ACTION IS BASED ON CONTRACT OR IN TORT. YOU WILL INDEMNIFY AND HOLD PADINTHECITY HARMLESS FROM ALL CLAIMS, LIABILITIES, DAMAGES, LOSSES OR EXPENSES ARISING OUT OF THE RENTAL AND/OR THE USE OF THE PAD.
If the loss suffered by Padinthecity is subsequently reduced (recovery of the Pad within 60 days, partial or total liability on the part of the Third party), you will receive the corresponding reimbursement.
Please note that in the course of the performance of the booking as well as the rental process, Padinthecity collects some personal data. It is mandatory to provide all the information requested; in the absence of such information, Padinthecity will not be able to correctly ensure the booking and/or the rental.
Under the Spanish Data Protection Act, you have the right to access, update, correct or delete personal data collected by us. You may correct factual errors in that data by sending a request to us pointing out the error. You should contact the web page www.padinthecity.com for information about how to exercise these rights.
The site is published by Padintecity.
1.- Acceptance of the Terms & Conditions
3.- Information on the Site
4.- Intellectual Property / Copyright and trademark notice
5.- Links to third parties websites
6.- Disclaimer of Warranty
7.- Limitation of Liability
9.- Security Policy
11.- Applicable Law & Competent Court
Please read these Terms & Conditions carefully before using the www.padintecity.com website or making reservations. They can be accessed via the hyperlink on our website. You are advised to print them out and keep a copy.
These Terms & Conditions are in addition to the special conditions valid for each type of product or service offered on the site.
(a) not to use the www.padintecity.com website for illegal purposes or purposes that may damage the rights of Padintecity or third parties, and in particular, not to use the site to distribute damaging or illegal information, or information that is distasteful, discriminatory or offensive towards Padintecity or third-parties;
(b) not to disrupt access to the www.padintecity.com website, access Padintecity computer systems, modify the site, use it to transmit computer viruses, hacking attacks, computer worms, etc, or commit misdemeanours likely to be qualified as computer crimes;
(c) not to infringe any patent, trade mark, trade secret, copyright, database right or other intellectual property rights of any person or entity;
(d) not to impersonate any person or entity, including, but not limited to, a Padintecity official, or falsely state or otherwise misrepresent your affiliation with a person or entity;
(e) to comply with these general conditions of use.
If you do not comply with these obligations, Padintecity reserves the right to immediately prohibit and block access to its website and to its network without damages.
While Padintecity has made every effort to ensure that the information contained in the www.padintecity.com website is correct at the time of going live, Padintecity cannot be held responsible for any errors or omissions or any information which may be incomplete, inaccurate or may have become out of date.
The copyright and all proprietary rights in the www.padintecity.com website and all content are reserved by Padintecity. The material contained within the www.padintecity.com website is the property of Padintecity unless identified as belonging to third parties. The name Padintecity and any other Padintecity trademarks, logos or graphics displayed on the www.padintecity.com website are registered trademarks of Padintecity or its affiliates. Other company and product or service names displayed on the www.padintecity.com website may be the trademarks of their respective owners.
You are not granted any right or licence to use any trademarks and therefore agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the content of the www.padintecity.com website and/or the products and services offered on the Padintecity website in whole or in part.
There are several places throughout www.padintecity.com that may link you to other websites that do not operate under www.padintecity.com information privacy practices. When you click through to these websites, www.padintecity.com information privacy practices no longer apply. We recommend that you examine the privacy statements for all third party websites to understand their procedures for collecting, using, and disclosing your information.
Your use of the www.padintecity.com website is at your sole risk. This website is provided on an "as is" and "as available" basis. Padintecity makes no warranty or representation that (i) the site will meet your requirements, (ii) it will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of Padintecity.com will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors will be corrected. You will be solely responsible for any damage to your computer system or loss of data that results from the use of the site. No advice or information, whether oral or written, obtained by you from Padintecity or through or from the www.padintecity.com website will create any warranty or other obligation not expressly stated in the relevant terms and conditions. Although reasonable precautions are taken to protect the security and integrity of wireless internet and network access, Padintecity cannot guarantee that use of a wireless connection will be secure. Accordingly, you agree to use such services at your own discretion and risk and acknowledge that you are solely responsible for any damage to your computer system or loss of data that results. To the fullest extent permitted by applicable law, Padintecity expressly disclaims all warranties, conditions and other terms of any kind, whether express or implied, including, but not limited to any implied term of merchantability, satisfactory quality, fitness for a particular purpose, and any term as to the provision of services to a standard of reasonable care and skill or as to non-infringement of any intellectual property right.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations set out in this article may not apply. In particular, nothing in these Terms & Conditions will affect the statutory rights of any consumer or exclude or restrict any liability for death or personal injury arising from the negligence or fraud of Padintecity. You expressly acknowledge and agree that Padintecity, its officers, directors, employees will not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Padintecity has been advised of the possibility of such damages), resulting from use of the www.padintecity.com website. You expressly acknowledge and agree that Padintecity will not be liable for the use or the inability to use the www.padintecity.com website; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the www.padintecity.com website; (iii) unauthorised access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the www.padintecity.com website.
Padintecity uses secure technology in order to safeguard personal information and financial transactions. Padintecity complies with the procedures and security standards as further set out in the Padintecity Security Policy.
Any failure by Padintecity to exercise or enforce any right or provision of these Terms & Conditions will not constitute a waiver of such right or provision. If any provision of these Terms & Conditions is found by a court of competent jurisdiction to be invalid, the parties agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms & Conditions remain in full force and effect. The section titles in the Terms & Conditions are for convenience only and have no legal or contractual effect
Padinthecity and our web site ww.padintecity.com are according to the Spanish law.
Padinthecity recognises the importance of providing an accessible and usable website for all user groups. We have incorporated 'best practice' design principles to ensure that this website can be used effectively and easily by all. We are currently in the first phase of an ongoing process to improve functionality, usability and accessibility. Research and studies have been carried out to help ensure these are developed in a user focused manner. If you would like to give us feedback about your experience of using our site, we would greatly appreciate your time, please email us.
We ask you to read our Online Booking Terms and Conditions as well as our General Rental Terms as you will be asked to confirm that you have read and understood these before your booking can be confirmed. If this is your first rental experience with Padinthecity we recommend that you read all the information ir our web page www.padinthecity.com and associated links for more detailed information.
Following these guidelines will help you to:
- understand what you can expect from us;
- get the key information that will help you to organise your rental and trip;
- understand what we need from you in order to complete your booking successfully.
I. Online Booking Process
II. Confirmation of Reservation by Padinthecity
III. Reservation constraints
V. Payment / Credit card
VI. Qualification at time of rental: Documentation & age limit
VII. Changes to reservation: Modification / Cancellation Policy
VIII. Guaranteed reservation Policy
IX. Liability - Applicable Law – Competent court
X. Failure to Collect the Pad – "No Show" fee
XI. Force Majeure
The following are the main steps to making an online booking:
(i) First Step: Selection of the service
Enter your rental criteria in the online booking form including rental dates, rental locations and choice and Pad.
(ii) Second Step : Padinthecity s offer
Based on the criteria you provide, Padinthecity will provide you with an offer matching your needs in the form of a detailed recapitulation. The ‘offer' is legally defined as:
- a service which includes a selected Pad available for a chosen duration with selected options (if any)
- a prepaid rate
- some terms and conditions.
(iii) Third Step : Acceptance of the offer
You will be asked to accept the Padinthecity offer.
(iv) Fourth Step : Confirmation
You will then be asked to confirm this acceptance.
(v) Fifth Step : Padinthecity notification
Padinthecity will send you confirmation including the reservation information. The confirmation notice will include the details of your reservation.
At the end of the booking process you will be taken to the "Reservation Confirmation" page; the reservation information is displayed. You will also receive a confirmation email containing the details of your reservation. Please print these and keep them for your records.
- we can accept bookings for same-day rental with at least 8 hours advance notice;
- we can accept bookings for rental made up to 12 months in advance.
General Minimum Rental Duration:
- The minimum rental period is 1 day. 1 day is interpreted as a period of 24 hours. Included in this 24 hour period is the time wherein you collect and return the rental Pad.
- Rentals of less than 24 hours will be charged a full day's rate.
Maximum Rental Duration :
- Maximum rental duration according to General Rental Terms.
Your Padinthecity rental quote takes into account all mandatory charges corresponding to your reservation criteria.
More detailed information on General Rental Terms
On line booking - Prepayment (payment at the time of booking):
Payment of the full estimated amount will be required at time of booking.
Payment can me made using the following means of payment:
- Credit card(s):
Padinthecity accepts major credit cards, it is advisable to verify in advance the acceptance of a given card.
Payment using credit(s) card(s) is (are) accepted in accordance with the limits authorised by your credit card issuer;
The credit card holder (in case of a prepaid booking) must be identified as the renter. Such person must present his/her credit card (identified with the same name) at time of pick up the Pad.
- Debit card(s):
Warning: Debit card(s) are NOT accepted at time of reservation or rental except:
- "Maestro" and "Visa Electron" card(s) on some rental.
Warning: Customers who do not possess any other credit car in addition to the "Visa Electron" must ensure their account holds sufficient founds for the deposit to be charged at time of the rental starts.
Payments in cash or by cheque are NOT accepted.
During the rental
At time of the “rental starts”:
At time of "rental starts" - after confirmation or amendment of the booking details with the customer - Padinthecity estimates the amount required for authorisation and requests an electronic authorisation from the card holder's issuing bank (the "Deposit").
The authorisation procedure allows Padinthecity to assess the final transaction amount and receive the protection of an authorisation before the start of the rental period. It confirms that the card holder's bank account is valid and within the available spending limit.
Warning: Amount of deposit depends of the service specific service reserved. From a general perspective it may be underlined that:
- The amount of deposit usually covers:
- Damaged Pad, Pad not returned or theft Pad;
- additional equipment(s) and services customer has selected.
- The amount of deposit stays valid for the length of the rental agreement period. For rental agreements longer than six (6) days, a new estimated authorisation for each periodic amount is requested by Padinthecity from the card holder's bank account
The amount of deposit subject to authorisation is expressly mentioned on the rental agreement.
At time of "return the Pad ":
If the final charged amount for the Pad rental services rendered is below the authorisation amount at time of "return the pad" then an additional authorisation shall be requested to cover the amount due.
For important information concerning requested documents, please read our General Rental Terms.
You will be allowed to view, modify or cancel your reservation online after it is confirmed, provided it is done at least 8 hours prior to rental time. Modification/cancellation fees may apply.
More detailed information on General Rental Terms.
The Padinthecity place of rental starts is required to provide, within a given period, the requested Pad as confirmed at time of booking and subject to the renter meeting rental requirements.
The date and start time specified when booking rental must be respected, Padinthecity´s employee delivery of the Pad that will wait for you only a maximum of 30 minutes, in case of no show, the reservation is canceled and will be applied corresponding rates according to the terms and conditions.
Please see our General Rental Terms
The date and start time specified when booking rental must be respected, Padinthecity´s employee delivery of the Pad that will wait for you only a maximum of 30 minutes, in case of no show, the reservation is canceled and will be applied corresponding rates according to the terms and conditions.
Neither party shall be liable for failure in its performance hereunder caused by any case of Force Majeure. "Force Majeure" shall be considered - as defined by the applicable regulation(s) - as any irresistible or unforeseeable event, independent of the party suffering of the case of Force Majeure, which prevents this party from fulfilling its obligations.
So that in the case:
- the transaction will be cancelled, and Padinthecity will refund to you the prepaid rental charge that has been collected. Padinthecity will have no further obligations with respect to the transaction.